It begins with a call in the middle of snowy February evening. Lying in her bed, young Sylvie Mason overhears her parents on the phone. This is not the first late-night call they have received, since her mother and father have an uncommon occupation, helping "haunted souls" find peace. But something in Sylvie senses that this call is different, especially when they are lured to the old church on the outskirts of town. Once there, her parents disappear, one after the other. Not long after, she drifts off to sleep only to wake to the sound of gunfire.